Customer service

If you ever need assistance for the Unisanté platform, please email us at Please note that if you want to renew your prescriptions by phone or for any questions regarding your medical record, you must contact your pharmacist directly.

If you need more information about your registration with the online services website or assistance in using the online prescription renewal request service, please contact us.

Opening hours

Monday to Thursday:8:30 a.m. to 5 p.m.
Friday:8:30 a.m. to 4 p.m.


Montréal region:514-725-2424

After hours, please leave a message and an agent will return your call within one business day.