Customer service

Kindly note that our telephone service is intermittently being affected, caused by a saturation of our telephone network. However, it is possible to reach us by email at Serving you is crucial. On behalf of our entire team, we thank you for your confidence and we wish you and your loved ones health and well-being.

If you need more information about your registration with the online services website or assistance in using the online prescription renewal request service, please contact us.

Opening hours

Monday to Thursday:8:30 a.m. to 5 p.m.
Friday:8:30 a.m. to 4 p.m.


Montréal region:514-725-2424

After hours, please leave a message and an agent will return your call within one business day.